Voltrush / 2026
Closing Your Voltrush Account
Withdrawal requests are approved in about an hour, with crypto landing roughly 20 minutes later, so clearing your balance before closing is quick. We explain what happens to your funds and any active bonus when you decide to close your account.
Claim AUD 6,000 + 125 FSWhat happens to your balance when you leave Casino Voltrush
Before closing an account with Casino Voltrush, we recommend withdrawing any remaining balance, since funds left on a closed account cannot generate interest or be used for play. Withdrawals are processed by bank transfer or cryptocurrency, within the limits shown below.
| Item | Detail |
|---|---|
| Minimum withdrawal | AUD 20 |
| Maximum per transaction | AUD 5,000 |
| Maximum per month | AUD 50,000 |
| Approval time | About an hour for most requests |
| Crypto payout | Around 20 minutes after approval |
| Bank transfer payout | 2-3 business days, up to 5 |
Clearing your balance to zero, or as close as the limits allow, before requesting closure avoids leaving funds tied up once the account is no longer active.
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Requesting closure of your account
To close an account, we ask players to get in touch through live chat or email, both available 24/7, or through the Help Center. There is no self-service closure button in the current account layout, so a direct request to our support team is the way to action it.
Pending withdrawals and your bonus
If a withdrawal is already pending when you decide to close your account, it can be cancelled from Transaction History before closure, which returns the funds to your balance rather than leaving the request in limbo. Any welcome bonus still carries its 40x wagering requirement and 5-day window from the moment it was credited, so bonus funds and related wagering progress are tied to an active account and worth resolving, one way or another, before you close it.
Verification is normally requested at the first of three triggers: your first withdrawal, 30 days after sign-up, or total deposits reaching AUD 2,000. If any of these has already been reached, our support team may ask for a passport, driving licence or national ID plus proof of address, uploaded under My Account, before releasing a final balance.
Can account closure be reversed
We handle closure requests individually through live chat or email, so the practical step is to raise the request with our support team and confirm with them whether the account can be reopened afterwards, rather than assuming either way. Keeping a record of the conversation and the date of the request is useful if you need to follow up.
Once a balance has been fully withdrawn, there is nothing left sitting in the wallet to manage, which is why we suggest settling the balance first and raising the closure request second. Players holding both a fiat and a crypto wallet should check both before contacting support, since funds in either can be withdrawn separately using the same minimum of AUD 20.
Loyalty points, Rewards tab cashback and any Level-Up Cash tied to the account are part of the same profile being closed, so it is worth reviewing the Rewards tab for anything outstanding before the request is actioned.